My lem stopped charging and they immediately sent a new charger that worked a charm.



















Charger & Remote
无隐藏关税和清关费用——所见即所得。 运费和当地税费将在结账时计算
选择一种风格

满分 10 分!多种强度随心选择,适合各种场合,玩起来特别有趣。尺寸和造型设计让你无论什么姿势都能轻松使用,怎么用都方便。
'- Leia
哇,真的太棒了!当我一下子找到那个甜蜜点时,简直像在看星星!超级好用!质地、颜色、造型,Uno 的每个细节都让人惊喜……
Sarah
不得不说,这款震动器真的超出了我的预期。它外形可爱,手感柔软,动力却非常强劲。颜色超级美,大小刚好适合我的手。它真的让我的独处时光提升到了全新高度,迫不及待想和伴侣一起体验了。
Amy
为你的第一次贴心设计
低温慢煮
用一款专为初次体验设计的个人按摩器,让自我愉悦少一点紧张、多一点自在。Uno 从温柔模式开始,你可以循序渐进,慢慢探索不同强度。
柔软又温柔
Uno 是最温柔的爱人——丝滑柔顺,贴合曲线,为你带来愉悦体验。你可以探索它带来的不同快感,找到最适合你的那一种。
私密低调,轻松易用
甜蜜又简单的快乐,就该这样——轻轻一触,即可开启你的愉悦探索。而且它运行起来几乎静音,让你的独处爱抚时光更私密自在。

Uno 的自爱指南
跟随 Uno 的指南,探索自我愉悦之路,就像开启一场令人心动的冒险。无论你是新手还是经验玩家,都能从中找到实用小贴士,让体验更尽兴。我们与香港艺术家 Lou Pau 合作,打造了特别而感性的插画卡,为你的探索旅程增添一抹艺术气息。一边探索 Uno 带来的愉悦惊喜,一边收藏这些独一无二的卡片吧。
此产品的评分为 4.9 / 5.0 颗星。
已收到 109 条评价。
Customer Reviews
Overall rating: 4.9 / 5 from 109 reviews.
I lost my charging cable and so ordered a new one. It was quite a lot to buy plus postage but my Lem was no good without charge so I’m happy.
Mandy W. 5/5 Verified
Tämä toinen laturi on nyt oikea ja toimii mun Lemin kanssa. Prosessi oli pitkä, mutta lopulta päästiin maaliin! Kiitos!
Minna R. 5/5 Verified
Thank you for working with me to get my replacement cord!
Barbara A. 5/5 Verified
Great way to charge the toy instead of plugging it in.
Troy S. 5/5 Verified
Excellent customer service!
Nancy R. 5/5 Verified
Once again, Nancy exceeded! They are a great group, who really cares for their girls. Product got here super fast, it's high quality, and works perfectly. Thank you!!
Heloise S. 5/5 Verified
Could not find my charger and had to replace it! It was shipped to me in a very timely fashion, which I appreciated lol
Lisa M. 5/5 Verified
Needed a replacement charger. It works great.
Rachel B. 5/5 Verified
Works great.
Carol K. 5/5 Verified
Works perfectly
Simon K. 5/5 Verified
Ver kind and fast service!
Kerenda A. 5/5 Verified
The charger works just fine. The lemon doesn't see to work for me though.
Kimberly W. 4/5 Verified
Good cord way to use
Mariah D. 5/5 Verified
I haven’t ordered my avocado charger yet as I find it disappointing that the shipping is the same amount as the charger itself. How can it be $9.99 to ship something that probably weighs an ounce???
Sara F. 4/5
When my Lem quit charging, they sent me a replacement charger cord, which worked like a charm. Great customer service!
Marci C. 5/5 Verified
My charger quit working after about six months and the Care team was amazing to replace it. No charge even though I threw it away. You’re an amazing wonderful customer service will order another toy soon.
Renee L. 5/5 Verified
It works
Inez E M. 5/5 Verified
I lost my charger and this one works great with my old toy. I love it.
Lydia B. 5/5 Verified
Works great!
Anna H. 5/5 Verified
Brilliant customer service
Jacqueline B. 5/5 Verified
Was missing the cable so glad it was available without having to replace everything! Quick delivery too - thank you!
Karin E. 5/5 Verified
Zonder problemen een nieuwe laadkabel gekregen die wel werkt! Wat een fijne service!
Anja R. 5/5 Verified
Good
Victoria P. 5/5 Verified
It arrived in a timely manner and does an excellent job of charging the device
Brian W. 5/5 Verified
Somehow misplaced the charger to my lemon and couldn't find it anywhere. Called for help and they walked me through the options (apparently there are two different types of chargers for the same product) and got it over to me. They also really nicely helped me on shipping since I had some complications. Fabulous customer service (thank you Momo) and here's hoping you move to a single type of charger for all, ideally one that doesn't rely on weak magnets.
Lea D. 5/5 Verified
Works perfectly!
Nancy C. 5/5 Verified
Amazing!
Sophie F. 4/5
All good
Jess N. 5/5 Verified
My lemon arrived and the charging cable didn’t work. I contacted the team and they sent out a new one straight away. Once it arrived I could get going with my now toy and oh boy I was not disappointed. Don’t delay just go with it
Helen T. 5/5 Verified
Fast delivery! Thanks!
Lynn L. 5/5 Verified
Thank you for selling the chargers separately. It is greatly appreciated and rare. 🙌
Melissa T. 5/5 Verified
this WONDERFUL device does all it claims to do and ohhhhh so much MORE!! we absolutely love it!!!!
Freda N. 5/5 Verified
I love it :)
Johanne G. 5/5 Verified
Needed a new charger since i lost the original
Chelsea M. 5/5 Verified
It shipped so fast and now my girlfriend can charge her lemon. SAVED MY LIFE
Alex A. 5/5 Verified
so happy to have found my charging cable. Thank you
Patty U. 5/5 Verified
´
Maxime H. 5/5 Verified
Bardzo dziękuję za nowy kabelek. Zdecydowanie naładowana cytrynka działa lepiej 🥰
Remigiusz M. 5/5 Verified
Nya sladden funkade utmärkt!
Sofie H. 5/5 Verified
常见问题
我需要哪种充电器?
每款 Nancy 都有自己的充电搭档。来看看谁和谁配:
- Lem: LEM 磁吸充电器或 USB-C 转 USB-A 充电器,取决于你的 Lem 充电口(旧款 Lem 使用 LEM / LOLLY 针式充电器)
- Lolly: LEM / LOLLY 针式充电器
- Avo: AVO 充电器
- Berri: USB-C 转 USB-A 充电器
- Uno: Uno 充电线
- Smash: USB-C 转 USB-A 充电器
- Ace: USB-C 转 USB-A 充电器
- Pixie: Pixie 线缆
还是不确定?把按摩器充电口的照片发给我们,我们来帮你配对。
我可以使用不同的充电线吗?
我们懂,每个家里都有一个塞满各种线缆的抽屉。但为了让你的玩具发挥最佳性能、用得更久更安心,请坚持使用 Hello Nancy 线缆。它们本来就是天生一对。
我应该使用哪种充电适配器?
保持简单:使用标准 5V / 1A USB 墙充适配器或笔记本电脑的 USB 接口即可。你的玩具不需要手机快充器,也不需要共用插线板。在这里,慢慢来反而更稳妥。
如何安全地给我的按摩器充电?
- 确保按摩器、电缆接头和充电口干净并完全干燥。
- 请在坚硬、干净的表面上充电,远离金属物品和其他充电器。
- 请不要整夜充电,也不要在“我出门时”充电。
- 充满电后,请将电缆从墙上插座拔下。磁吸接头在插着电时仍会带电,而且很容易吸附金属。
如果我的按摩器充电时发热怎么办?
预热时间是给你的,不是给你的玩具的。如果它摸起来发烫、有异常气味或变色,请立即从墙上插座拔掉电源,并发送邮件至 care@hellonancy.com 联系我们。接下来交给我们处理。
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