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Nov 4, 2026
11:49 AM
11:49 AM
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DAO365
00057151273853115819
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Can I change my shipping address?
Put in the wrong address or need to cancel your order? You’ve got a 2-hour window to make changes. Just head to account.hellonancy.com, log in with the same email you used at checkout, and click on your order to make changes.
If it’s been a bit longer, drop us a note at care@hellonancy.com and we’ll do our best to help. Keep in mind that after 2 hours, making any changes to your order is a request and isn’t guaranteed.