Charger & Remote

Name: Charger & Remote
Brand: Hello Nancy
SKU: NACC-LMM-2411W
Price: 79.0 HKD
Availability: InStock
Rating: 5.0 (93 reviews)

HK$79.00 HKD

Tax included. Shipping and local taxes calculated at checkout

Pick a style

LEM Magnetic Charger
LEM / LOLLY PIN Charger
Uno Charging Cable
AVO Charger
Lem and Berri - USB-C to USB-A charger
Pixie Remote

Quantity:

Charger & Remote

HK$79.00 HKD

10/10. All of the different intensities let you choose the mood for any occasion, and they're great to mess around with. The size and shape make it easy to use in basically any position you could think of.

- Leia

Wow, just wow! Oh when I found that sweet spot in no time flat I was seeing stars! Very easy to use! The texture, color, shape, everything about Uno is just amazing...

- Sarah

I have to say, this vibe far exceeded my expectations. It’s so cute, so soft, and yet so powerful. It has the prettiest color and it’s the perfect size for my hand.It has really brought my solo play to a whole new level, and I can't wait to try it out with a partner.

- Amy

Thoughtfully designed for your first time

Low & Slow

Make self-love a little less intimidating with a personal massager designed specifically for your first time. Uno starts off gently, and you can work your way up its range of intensities.

Soft & Gentle

Uno is the gentlest lover– it’s silky smooth and contoured for a pleasurable experience. You can explore the different sensations it offers and find the one that suits you best.

Discreet & Easy to Use

Talk about keeping things sweet and simple– you can explore your pleasure with a single touch. Plus, it’s whisper quiet to make solo loving sessions more private.

Let's get playing

Uno's self-love manual

Navigating the path of self-pleasure is an adventure with Uno's guide. Designed for both beginners and experts, it features helpful tips to maximise your experience. In collaboration with Hong Kong artist Lou Pau, we've created special, sensual illustration cards, adding an artistic touch to your journey. Enjoy these unique collectibles as you explore the delights of Uno.

Customer Reviews

Overall rating: 5.0 / 5 from 93 reviews.

My lem stopped charging and they immediately sent a new charger that worked a charm.

Kelsea R. 5/5 Verified May 16, 2026

I lost my charging cable and so ordered a new one. It was quite a lot to buy plus postage but my Lem was no good without charge so I’m happy.

Mandy W. 5/5 Verified March 19, 2026

Tämä toinen laturi on nyt oikea ja toimii mun Lemin kanssa. Prosessi oli pitkä, mutta lopulta päästiin maaliin! Kiitos!

Minna R. 5/5 Verified April 2, 2026

Great way to charge the toy instead of plugging it in.

Troy S. 5/5 Verified April 12, 2026

Brilliant customer service

Jacqueline B. 5/5 Verified August 24, 2026

Was missing the cable so glad it was available without having to replace everything! Quick delivery too - thank you!

Karin E. 5/5 Verified August 22, 2026

Zonder problemen een nieuwe laadkabel gekregen die wel werkt! Wat een fijne service!

Anja R. 5/5 Verified February 15, 2026

Good

Victoria P. 5/5 Verified August 10, 2026

It arrived in a timely manner and does an excellent job of charging the device

Brian W. 5/5 Verified August 9, 2026

Somehow misplaced the charger to my lemon and couldn't find it anywhere. Called for help and they walked me through the options (apparently there are two different types of chargers for the same product) and got it over to me. They also really nicely helped me on shipping since I had some complications. Fabulous customer service (thank you Momo) and here's hoping you move to a single type of charger for all, ideally one that doesn't rely on weak magnets.

Lea D. 5/5 Verified December 18, 2025

Works perfectly!

Nancy C. 5/5 Verified May 5, 2026

Amazing!

Sophie F. 4/5 August 3, 2026

All good

Jess N. 5/5 Verified August 2, 2026

My lemon arrived and the charging cable didn’t work. I contacted the team and they sent out a new one straight away. Once it arrived I could get going with my now toy and oh boy I was not disappointed. Don’t delay just go with it

Helen T. 5/5 Verified December 12, 2025

Fast delivery! Thanks!

Lynn L. 5/5 Verified July 29, 2026

Thank you for selling the chargers separately. It is greatly appreciated and rare. 🙌

Melissa T. 5/5 Verified July 16, 2026

this WONDERFUL device does all it claims to do and ohhhhh so much MORE!! we absolutely love it!!!!

Freda N. 5/5 Verified May 14, 2026

I love it :)

Johanne G. 5/5 Verified April 30, 2026

Needed a new charger since i lost the original

Chelsea M. 5/5 Verified June 23, 2026

It shipped so fast and now my girlfriend can charge her lemon. SAVED MY LIFE

Alex A. 5/5 Verified April 18, 2026

so happy to have found my charging cable. Thank you

Patty U. 5/5 Verified April 6, 2026

´

Maxime H. 5/5 Verified April 19, 2026

Bardzo dziękuję za nowy kabelek. Zdecydowanie naładowana cytrynka działa lepiej 🥰

Remigiusz M. 5/5 Verified January 12, 2026

Nya sladden funkade utmärkt!

Sofie H. 5/5 Verified March 25, 2026

I was grateful to be able to charge my lemon!

Lindsey E. 5/5 Verified March 12, 2026

I’m sure it would’ve worked fine but I lost it immediately upon delivery. It was Christmas, a lot going on. Could’ve gotten thrown out.

Lisa B. 4/5 Verified March 26, 2026

As advertised, does the job as expected

Neil R. 5/5 Verified January 14, 2026

Great customer service wonderful staff. Thanx a billion Nancy &Co.

Rachel C. 5/5 Verified March 24, 2026

My missing cord was efficiently replaced

Julie R. 5/5 Verified March 20, 2026

Great kit.

Gary S. 5/5 Verified February 24, 2026

great customer service.

Candace S. 5/5 Verified March 14, 2026

Very useful

A. V. 5/5 Verified February 5, 2026

Replacement cord works well

Tiffany L. 5/5 Verified January 31, 2026

Extremely happy with how quick and responsive your team was! Everything is working properly Thank you

Jarryd E. 4/5 Verified February 9, 2026

Just what I needed

Caitlin T. 5/5 Verified January 27, 2026

Great charger

Addis K. 5/5 Verified January 5, 2026

Endelig kan jeg oplade mit legetøj :-D

Yasmina P. 5/5 Verified December 16, 2025

Sav réactif

Adeline F. 5/5 Verified January 6, 2026

Thanks

Michelle C. 5/5 Verified January 4, 2026

Replacement charger was sent, while Momo in Customer Service kept me regularly posted with timelines. Excellent communication!

Dana G. 5/5 Verified December 12, 2025

FAQs

What is your shipping policy?

All orders over US$65 receive free shipping. Plus, we ensure discreet packaging for your peace of mind. We proudly deliver worldwide, so you can enjoy our lovely products wherever you are.

At checkout, you'll find the shipping cost and estimated delivery time. For our US customers, we offer fast shipping which delivers within 1-2 business days, and slower shipping that takes about 3-7 days. For our international friends, delivery usually takes between 7-10 days.

Do you ship internationally?

We also ship internationally, so no matter where you are in the world, you’ll be able to receive your Uno.

Is your packaging discreet?

We understand how important discretion is when it comes to personal pleasure. That's why we go the extra mile to ensure your privacy.

When your order arrives, it will be shipped in plain cardboard boxes without any big logos or letters. So, no need to worry about any nosy neighbors or kids knowing what's inside. It's just between you and Uno.

What's included with Uno?

When you receive your Uno, you'll get everything you need to start exploring your pleasure journey!

That includes the Uno Massager, Uno self-love Manual, and snap-on magnetic charging cable. If you opt for the Bliss Bundle, you'll also receive the Playtime Pleasures guide and Uno Pleasure Pouch - the perfect companions for on-the-go fun and discreet storage. The Pleasure Pouch lets you keep your self-love items safe and sound, while the Playtime Pleasures guide offers comprehensive guidance to help you get started on your solo play journey.

Is Uno waterproof? Can I use Uno in the shower or bath?

Absolutely! The Uno is waterproof (IPX7 certified), so feel free to take it with you into the shower or tub for some steamy, wet fun.

Can I use lubricant with Uno?

Yes, you can! However, we recommend using a water-based lubricant for the best experience with your Uno. Silicone-based lubricants can also be used, but may damage the surface of the toy over time.

How do I clean and maintain my Uno?

Taking care of your Uno is simple and straightforward. You can easily clean it with warm water and mild soap, or opt for a toy cleaner for an even deeper clean. After cleaning, make sure to dry it thoroughly before storing it in a cool, dry place.

How do I charge Uno?

We've made charging the Uno super easy and convenient for you. The Uno comes with a snap-on magnetic charging cable that attaches to the base of the massager. Simply plug the other end into a USB port or adapter, and let it charge. Voila!

Can I return products?

💛 Your satisfaction genuinely matters to us — it's the reason we built Nancy.

1. Unopened Products (within 30 days)

Changed your mind? No problem. You can:

Exchange for a different product— we’ll swap it out at no extra cost.
Return for a full refund — simply send it back unopened, unused, and in the original packaging, and we’ll refund you in full.

Note: The Snack Pack (consisting of water-based lube and oil) are only eligible for return if the shrink wrap is fully sealed and intact, and must be returned within 30 days of the purchase date. Once the product is received and its condition is verified, a full refund will be issued.

Due to hygiene and safety standards, returns must be in their original sealed packaging.

2. Opened Products (within 30 days)

We know personal wellness products are… well, personal. If you’ve tried yours and it’s not quite right, our Pleasure Guarantee has you covered:

Exchange for a different product - Our most popular option. We’ll send you something better suited at no extra cost. Our care team can help you find the right match.

Note: Please note that lubes, oils, and accessories are not covered under our Pleasure Guarantee Policy.

Not sure which option is best?

Message our care team — they’ll help you find the perfect fit.

Our Pleasure Guarantee is a one-time courtesy per customer.

It’s a trust-based system we created because we believe in what we make — and we hope it’s used in that same spirit. 💛

3. Damaged or Defective Products

Received something that isn’t working properly?

Just reach out with a photo or short video, and our team will sort it out right away.

How long does Uno take to charge?

The Uno takes approximately 90 minutes to fully charge, and once it's fully charged, it provides up to 120 minute of uninterrupted pleasure.

What is the warranty on Uno?

Our warranty policy is 12 months. If your Uno has any defects or malfunctions during this time, we'll replace it for you. Please contact our customer service team at care@hellonancy.com to inform us that you would like to return your purchase, and we will provide instructions on how to start your return.

What is the minimum age to order Uno?

To order Uno, you must be at least 21 years old. We take this age limit very seriously and will not knowingly ship to anyone under 21. By using our site and ordering Uno, you confirm that you are 21 years of age or older.