Can I change my shipping address?

Put in the wrong address or need to cancel your order? You’ve got a 2-hour window to make changes. Just head to account.hellonancy.com, log in with the same email you used at checkout, and click on your order to make changes.

If it’s been a bit longer, drop us a note at care@hellonancy.com and we’ll do our best to help. Keep in mind that after 2 hours, making any changes to your order is a request and isn’t guaranteed.